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Customer Service
We welcome your feedback. Here is how you can contact us:
Cadet Frequently Asked Questions
General Questions: Questions & Comments
Your time is important! When you call, If calling for service or replacement of existing product, we will need your model number and the manufacture date or purchase date.
Model numbers and manufacture dates for fan heaters are found on a small, clear label right on the heater assembly beneath the grill and begin with a series of letters. Manufacture dates are listed below model, watts and volts in smaller letters and numbers after Mfg Date.
Model numbers and manufacture dates for baseboard heaters are found on a small, clear label near the junction box toward the left end of the heater and begin with a single letter or series of letters. Manufacture dates are listed below model, watts and volts in smaller letters and numbers after Mfg Date.
Many heaters look alike but may have different watts and volts, so exact model numbers are necessary.
Product Technical Support: 360.567.1395
Customer Service: 360.693.2505
Fax: 360.694.8668
Address: PO Box 1675 Vancouver, WA 98668-1675
Our knowledgeable Customer Service staff is waiting to assist you with a combined total of almost 40 years of electrical industry experience. If you don’t have your Customer Service Representative’s direct telephone number, please call 360-693-2505 and dial extension 500 or for technical support dial 360.567.1395. You will be connected with a Customer Service Representative who will be more than happy to assist you.
