Frequently Asked Questions
When will I receive my order?
What is your return policy?
Would you like my old heater for your refurbished program?
What is the warranty period on a refurbished heater?
Should I still register my 90-day warranty for a refurbished heater?
What is the warranty period on an electronic wall thermostat?
Can I install a Cadet heater myself?
Can I replace a non-working part on my heater myself, or do I need an electrician?
Does Cadet offer service on heaters?
Can I wire a 240 volt heater to a 120 volt circuit?
Can I wire a 120 volt heater to a 240 volt circuit?
Which wires should I use to install my heater if there are more than three?
Why should I wire in parallel instead of wiring in series?
What do the colors mean on my heater wires?
What should I do with the extra wire in the 12/3 or 10/3 wiring?
Can I use an electronic wall mount thermostat to control my heater if it has an in-built thermostat?
Is a built-in or a wall mount thermostat better?
Where should I install my wall mount thermostat?
Can all of the heaters in my house be controlled by one thermostat?
What is the difference between a double pole and a single pole thermostat?
Can I use a double pole thermostat with a 120 volt heater?
What should I do if my wall thermostat feels hot to the touch?
How do I calculate the wattage that I need to heat my room?
When I replace my old heater, can I replace it with a different size (wattage)?
How do I choose the size of a fan forced heater when replacing my baseboard heater?
Which is more efficient, a 120 volt or a 240 volt heater?
How do I determine my supply voltage?
How do I calculate the amps a heater will draw?
If I know the BTU’s required, how do I calculate the watts required?
What causes grill discoloration?
What causes sooting?
Why does my heater seem so loud when it operates?
Why does the motor run slowly on my fan forced heater?
Why does the heater run - then quit?
Why does my heater continue to heat even after I turn the thermostat down?
Why does my heater get hot enough to keep tripping the limit switch?
Is my heater supposed to glow?
Why won’t my heater operate?